ROSISTEM
Technical support

Documentation & Resources

Complete manuals, installation guides, video tutorials and answers to frequently asked questions for all Rosistem products.

Detailed documentation and complete manuals are available exclusively in the Customer Portal. Log in with the credentials provided at implementation.

Documentation categories

Available resources

Warehouse

User manuals for operators, administrators and managers. Configuration guides, flow setup and ERP integration.

  • Manual operator WMS (PDF) Portal
  • Ghid administrator sistem Portal
  • Manual configurare ERP Portal
  • Ghid Pick by Voice & Light Portal
  • Manual rapoarte avansate Portal

Assets

Guides for fixed asset inventory via barcode, QR and RFID. Report configuration, data import/export and accounting integration.

  • Manual inventariere active Portal
  • Ghid configurare RFID Portal
  • Import/Export date active Portal
  • Rapoarte și export Excel Portal
  • Integrare software contabilitate Portal

Mobile Inventory

Documentation for the Android mobile inventory app. Installation, configuration, server connection and offline use.

  • Ghid instalare Android Portal
  • Manual utilizare offline Portal
  • Configurare conexiune server Portal
  • Ghid scanare barcode/RFID Portal
  • Troubleshooting terminale Portal

Scale Print

Manuals for the weighing and automatic labeling system. Scale configuration, label templates and ERP integration.

  • Configurare cântare Dibal/Digi Portal
  • Șabloane etichete implicite Portal
  • Integrare WinMentor/Nexus Portal
  • Manual operator cântărire Portal
  • Ghid calibrare cântare Portal

Barcode Software

Complete guide for the barcode label editor. Label design, database connectors, predefined templates and printer configuration.

  • Manual editor etichete WYSIWYG Portal
  • Conectori baze de date (SQL, Excel) Portal
  • Șabloane etichete GS1 Portal
  • Configurare imprimante Zebra/SATO Portal
  • Ghid tipuri barcode 1D/2D/QR Portal

API & Integrations

REST API documentation for developers. Endpoints, authentication, code examples and integration guides for third-party systems.

  • Referință REST API completă Portal
  • Ghid autentificare OAuth2 Portal
  • Exemple cod Python/PHP/.NET Portal
  • Swagger / OpenAPI spec Portal
  • Ghid integrare SAP/Oracle/NAV Portal
Client portal

Customer Portal — everything in one place

The dedicated Rosistem client portal provides access to all documentation, support ticket status, software updates and communication history with our team.

  • Complete documentation and downloadable PDF manuals
  • Real-time support ticket tracking
  • Download software updates and release notes
  • Direct communication with support team
Access portal
Customer Portal
Rosistem Client Portal Welcome
WMS Documentation
12 documente disponibile
Nou
Support tickets
2 tichete deschise
Software updates
v5.2.1 disponibil
Update
Rosistem team messages
1 mesaj necitit
1
Frequently asked questions

Quick answers

All manuals for Rosistem products are available in the Customer Portal, in the Documentation section. Log in with the access credentials received at implementation.

You can open a ticket directly from the Customer Portal or by email at rosistem@rosistem.com. Technical support is handled exclusively through these channels for full traceability of each request.

We release minor updates (bug fixes, improvements) monthly and major updates 2-3 times per year. All updates are notified through the portal and included in the support subscription.

Yes, we have a library of video tutorials organized by module (receiving, picking, shipping, inventory, reports). Access the Customer Portal in the Video Tutorials section.

Complete REST API documentation, including the Swagger/OpenAPI specification, is available in the client portal. For custom integrations, our team offers technical onboarding sessions.

Use the "Forgot password" function on the Customer Portal login page. If you have issues, contact our team at rosistem@rosistem.com.

Didn't find what you were looking for?

Technical support is handled via email for full traceability.

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