ROSISTEM
Services

IT Outsourcing & Dedicated support

We take full responsibility for maintaining and operating Rosistem solutions. You focus on business — we handle the technology.

What we include

Complete IT outsourcing package

24/7 Monitoring

Continuous system monitoring, automatic incident alerting, monthly availability reports.

Updates & Patches

Automatic application of software updates, security patches and version upgrades.

Backup & Recovery

Daily automated backups, periodic restore procedure testing, documented disaster recovery plan.

Dedicated technical support

Direct support line, SLA-guaranteed response time, immediate escalation to the development team when needed.

Security & Compliance

SSL certificate management, access policies, periodic security audit and compliance reports.

Dedicated Account Manager

A dedicated person from the Rosistem team who knows your company and manages all your requests.

Contractual SLA guarantee

All outsourcing packages include a contractual SLA guarantee. If we don't meet the response time, we provide compensation.

4h
Enterprise
8h
Business
24h
Standard

Request an outsourcing quote

Tell us how many systems, how many users and what SLA you need. We prepare a quote in 24h.

Request quote

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